Netflix Error NW-6-504 is a common issue that occurs due to network connectivity problems or Netflix server issues. This error prevents your device from connecting properly to Netflix, causing streaming disruptions.
If you’re facing this issue, don’t worry! In this guide, we’ll go through the causes and step-by-step solutions to fix it.
What Causes Netflix Error NW-6-504?
This error usually appears when:
✔️ Your device cannot reach Netflix servers due to a network issue.
✔️ Your Netflix app has outdated data that needs to be refreshed.
✔️ Your internet connection is unstable or too slow.
✔️ There are temporary issues with Netflix servers.
✔️ Your ISP is blocking Netflix access due to DNS conflicts.
How to Fix Netflix Error NW-6-504?
1. Restart Your Device & Internet Router
🔹 Turn off your TV, streaming device, or console.
🔹 Unplug your router and modem for 30 seconds, then plug them back in.
🔹 Restart your device and try Netflix again.
2. Check Netflix Server Status
🔹 Visit Netflix’s official server status page at Netflix Help Center.
🔹 If Netflix is experiencing outages, wait for them to fix the issue.
3. Sign Out & Sign Back Into Netflix
🔹 Go to Netflix settings on your device.
🔹 Click Sign Out, then restart your device.
🔹 Sign back in and check if the error persists.
4. Clear Netflix App Cache & Data
🔹 On Smart TVs & Streaming Devices:
- Go to Settings > Apps > Netflix.
- Select Clear Cache & Clear Data.
- Restart the device and open Netflix.
🔹 On Android & iOS:
- Go to Settings > Apps > Netflix.
- Tap Storage > Clear Cache.
- Restart your phone and check Netflix.
5. Check Your Internet Connection Speed
🔹 Visit Fast.com to test your internet speed.
🔹 Netflix requires at least:
- 3 Mbps for SD streaming
- 5 Mbps for HD streaming
- 15 Mbps for 4K UHD
🔹 If your speed is too slow, restart your router or upgrade your internet plan.
6. Change Your DNS Settings
🔹 On Smart TVs, Consoles, or PC:
- Go to Network Settings > Advanced Settings.
- Change DNS to Google DNS:
- Primary DNS: 8.8.8.8
- Secondary DNS: 8.8.4.4
- Restart your device and router.
7. Reinstall the Netflix App
🔹 On Smart TVs & Consoles:
- Uninstall Netflix from your device.
- Restart the device and reinstall Netflix.
🔹 On Android & iOS:
- Go to App Store/Google Play.
- Uninstall and reinstall Netflix.
8. Contact Netflix Support
🔹 If the error persists, visit Netflix Help Center and contact support for further assistance.
Final Thoughts
Netflix Error NW-6-504 can be frustrating, but following these troubleshooting steps should help you restore smooth streaming. If none of the solutions work, consider reaching out to Netflix support or checking with your internet provider.
Let us know in the comments which method worked for you! 🎬🍿🚀
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