How to Fix Ubisoft Error Dolphin-028: Simple Solutions When Ubisoft Is Down

Ubisoft Error Dolphin-028: What It Means and How to Fix It Fast

If you are launching a Ubisoft game and unexpectedly hit “Error Dolphin-028”, don’t panic — you're truly no longer by myself. This is one of the most common connection issues Ubisoft players face, specifically while servers are overloaded or undergoing maintenance.

Let’s spoil down exactly what Dolphin-028 means, why it happens, and how you may restoration it fast and get returned on your favorite Ubisoft titles.

❓ What Is Error Dolphin-028?

Error Dolphin-028 usually shows up when the Ubisoft Connect launcher fails to connect properly to Ubisoft’s servers. This might be due to:

Ubisoft servers being temporarily down
Internet connection issues on your end
Firewall or antivirus blocking Ubisoft Connect
Corrupted cache or launcher files

The message often reads:

“A Ubisoft service is currently unavailable. Please try again later. (Dolphin-028)”

✅ How to Fix Error Dolphin-028 – Step-by-Step

1. Check Ubisoft Server Status

Before trying anything else, visit:

If the servers are down, the only solution is to wait until Ubisoft resolves the issue.

2. Restart Your Router and PC

A simple reset can fix temporary connection issues:

Unplug your router for 30 seconds, then plug it back in.
Restart your computer afterward.

3. Run Ubisoft Connect as Administrator

Running the launcher with elevated permissions can resolve connection blocks:

Right-click Ubisoft Connect > Run as Administrator.

4. Disable VPN or Proxy

If you're using a VPN or proxy:

Disable it temporarily and relaunch Ubisoft Connect.

VPNs often trigger connection errors like Dolphin-028.

5. Allow Ubisoft in Firewall/Antivirus

Your firewall or antivirus might be blocking the connection:

Open your Windows Firewall settings.
Add an exception for UbisoftConnect.exe.
Do the same in your antivirus program.

6. Clear Ubisoft Connect Cache

Corrupted cache files can interfere with connectivity.

Navigate to:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache
Delete everything in the cache folder.
Restart Ubisoft Connect.

🛠️ Still Not Working? Try Reinstalling

If none of the above works:

Uninstall Ubisoft Connect completely.
Download the latest version from Ubisoft’s official site.
Reinstall it and log back in.

💡 Bonus Tip: Change DNS Settings

Switching to a faster DNS can sometimes resolve connection lags:

Use Google DNS:
Primary: 8.8.8.8
Secondary: 8.8.4.4

🎮 Conclusion: Don't Let Dolphin-028 Stop You

While Ubisoft Error Dolphin-028 can be annoying, it’s usually not a serious issue. With the steps above, you should be back online and gaming in no time. Remember to test Ubisoft’s server reputation first—most of the time, it’s just transient downtime.

If the issue persists, attain out to Ubisoft Support or test energetic forums where other gamers might also have shared updates and workarounds.

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