🛑 PS5 DNS Error Driving You Crazy? (NW-102314-1)
No PSN, no games, just frustration?
Try these quick fixes:
✅ Change to Google DNS
✅ Disable IPv6
✅ Use a wired connection
✅ Rebuild your PS5 database
Nothing ruins a good gaming session like a dreaded network error. One of the most frustrating issues PS5 users face is the DNS Error NW-102314-1, especially when trying to connect to the PlayStation Network (PSN).
But don’t worry — here’s exactly how to fix it.
❓ What is DNS Error NW-102314-1 on PS5?
This error pops up when your PS5 is unable to connect to the internet due to issues with the DNS (Domain Name System). It usually says:
“A DNS server cannot be used. (NW-102314-1)”
This means your console can't find a valid server to access the web — and therefore can’t reach PSN, games like Fortnite, Roblox, or Diablo 4.
⚙️ How to Fix DNS Error on PS5 – Proven Methods
✅ 1. Restart Everything
-
Restart your PS5
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Reboot your router/modem
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Wait 1-2 minutes before turning devices back on
Sometimes a clean reboot clears up temporary conflicts.
✅ 2. Use a Custom DNS (Recommended DNS Settings)
Go to:
Settings > Network > Settings > Set Up Internet Connection
Then choose Custom, and enter these DNS values:
Best DNS for PS5 (2025):
-
Primary DNS:
8.8.8.8(Google DNS) -
Secondary DNS:
8.8.4.4
Other good options:
-
Cloudflare DNS:
1.1.1.1/1.0.0.1 -
OpenDNS:
208.67.222.222/208.67.220.220
✅ 3. Disable IPv6 (If Enabled)
Some routers have IPv6 enabled, which can cause problems with the PS5. Log in to your router’s settings and disable IPv6, especially if your ISP doesn't support it well.
✅ 4. Use Wired Connection Instead of Wi-Fi
Whenever possible, plug your PS5 directly into your router using an Ethernet cable. It’s more stable and reduces DNS-related issues.
✅ 5. Test Internet Connection
Go to:
Settings > Network > Test Internet Connection
If it still fails, try setting up a mobile hotspot just to isolate if your ISP is the issue.
✅ 6. Check PSN Status
Visit status.playstation.com to make sure PlayStation’s servers aren’t down. Sometimes the issue isn’t your DNS at all.
✅ 7. Rebuild Database (Advanced Step)
If none of the above works:
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Turn off your PS5.
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Hold the power button until you hear two beeps.
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Choose “Rebuild Database” in Safe Mode.
This can clear corrupted network configs.
🎮 Games Affected by DNS Errors:
If you’re facing DNS issues, you may not be able to access online services in:
-
Fortnite
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Overwatch 2
-
Roblox
-
Diablo 4
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And any other PSN-related online games
🔁 Recap – Quick Fix Steps:
| Step | Action |
|---|---|
| 1 | Restart PS5 + router |
| 2 | Use Google or Cloudflare DNS |
| 3 | Disable IPv6 |
| 4 | Use Ethernet |
| 5 | Test network again |
| 6 | Check PSN status |
| 7 | Rebuild PS5 database |
💡 Final Tip:
Set a static IP address on your PS5 to prevent your network settings from being automatically changed by your ISP or router.
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 – Step-by-Step Guide [2025]){kind=link}