How to Fix PS5 DNS Error: Step-by-Step Troubleshooting Guide
The PS5 DNS error can be frustrating, stopping you from connecting to PlayStation Network (PSN) and gambling on line games. If you spot the mistake message "Cannot hook up with the internet" (WS-37469-nine or NW-102308-4), it manner your DNS settings are inflicting connection troubles.
In this guide, we’ll explain what reasons the PS5 DNS errors and provide smooth step-by means of-step answers to fix it.
What Causes the PS5 DNS Error?
The DNS (Domain Name System) translates net addresses (like PlayStation servers) into IP addresses. If your PS5 can not access the precise DNS servers, you could enjoy connection mistakes. Common motives consist of:
🔹 Incorrect DNS settings for your PS5 community configuration.
🔹 ISP (Internet Service Provider) problems affecting DNS resolution.
🔹 Router or modem problems inflicting network instability.
🔹 PlayStation Network (PSN) downtime or server issues.
🔹 Firewall or security settings blocking off DNS requests.
How to Fix PS5 DNS Error
1. Restart Your Router & PS5
🔹 Turn off your PS5 and router for at least 5 minutes.
🔹 Restart both devices and check if the error is resolved.
2. Change Your DNS Settings Manually
If your ISP’s default DNS is unreliable, try using Google DNS or Cloudflare DNS for a faster, more stable connection.
Steps to Change DNS on PS5:
1️⃣ Go to Settings > Network > Settings.
2️⃣ Select Set Up Internet Connection and choose your network.
3️⃣ Select Advanced Settings > DNS Settings > Manual.
4️⃣ Enter one of the following DNS servers:
✅ Google DNS:
- Primary DNS: 8.8.8.8
- Secondary DNS: 8.8.4.4
✅ Cloudflare DNS (Faster & Privacy-Focused):
- Primary DNS: 1.1.1.1
- Secondary DNS: 1.0.0.1
5️⃣ Save your settings and test the internet connection.
3. Check for PlayStation Network (PSN) Outages
Sometimes, the issue isn’t on your end. Check the PlayStation Network status:
🔗 PSN Server Status
If PSN is down, wait for Sony to resolve the issue.
4. Reset Your Network Settings on PS5
If the problem persists, reset your network settings:
🔹 Go to Settings > System > Reset Options > Reset Network Settings.
🔹 Reconnect to WiFi and test your connection.
5. Use a Wired Connection (LAN Cable)
WiFi issues can cause DNS errors. Try using a LAN cable for a more stable connection:
🔹 Plug an Ethernet cable into your PS5.
🔹 Go to Settings > Network > Set Up Internet Connection > Use LAN Cable.
🔹 Test the connection.
Final Thoughts
Fixing a PS5 DNS error is normally easy with the aid of adjusting DNS settings or troubleshooting your network. If issues persist, remember contacting your ISP or PlayStation aid.
🚀 Enjoy lag-free gaming with the high-quality DNS settings! 🚀
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