🚨 Struggling with Deliveroo’s “Generic Error 1”?
You’re not the only one! 😩
Here’s a quick, human-friendly guide to fix it in minutes 👇
✅ Clear the app cache
✅ Check your connection
✅ Reinstall the app
✅ Try a new payment method
Have you ever tried to place a food order on Deliveroo, only to be hit with the frustrating "Generic Error 1" message? You’re not alone. In 2025, this vague error continues to annoy users across both Android and iOS platforms. But the good news? It's solvable.
🔍 What is Deliveroo Generic Error 1?
Generic Error 1 typically appears when something in the app fails to communicate correctly with Deliveroo’s servers. It often happens during:
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Checkout or payment
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Adding items to cart
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Updating delivery details
It’s usually a temporary issue, but persistent cases need a closer look.
✅ How to Fix Deliveroo Generic Error 1
1. Restart the App
Sometimes, the issue is as simple as a bad session. Close the app completely and relaunch it.
2. Check Your Internet Connection
A weak or unstable Wi-Fi or mobile data connection may prevent Deliveroo from loading properly.
3. Clear App Cache (Android)
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Go to Settings > Apps > Deliveroo > Storage > Clear Cache
4. Reinstall the App
On both Android and iPhone, uninstalling and reinstalling ensures you have the latest bug-free version.
5. Try a Different Payment Method
If the error appears at checkout, try using a different credit/debit card or payment option like Apple Pay or Google Pay.
6. Contact Deliveroo Support
Still stuck? Go to the Help section within the app and report the issue with a screenshot.
🛑 When to Wait
If the error started suddenly and all users seem affected (check Reddit or DownDetector), Deliveroo’s servers might be down. In that case, wait 15–30 minutes and try again.
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